._shell_1frso_1{display:flex;height:100vh;overflow:hidden;background:var(--color-bg)}._sidebar_1frso_17{width:var(--sidebar-width);flex-shrink:0;background:var(--color-surface);border-right:1px solid var(--color-border);display:flex;flex-direction:column;padding:var(--space-4) 0;transition:width var(--transition-fast)}@media (min-width: 769px){._sidebarCollapsed_1frso_45{width:68px}._sidebarCollapsed_1frso_45 ._brand_1frso_47{justify-content:center;padding:var(--space-2) 0 var(--space-3)}._sidebarCollapsed_1frso_45 ._brandText_1frso_49{display:none}._sidebarCollapsed_1frso_45 ._navItem_1frso_51{justify-content:center;padding:var(--space-2)}._sidebarCollapsed_1frso_45 ._navLabel_1frso_53{display:none}._sidebarCollapsed_1frso_45 ._sidebarFooter_1frso_55{flex-direction:column;gap:var(--space-3);padding:var(--space-3) var(--space-2)}._sidebarCollapsed_1frso_45 ._agentInfo_1frso_57{justify-content:center}._sidebarCollapsed_1frso_45 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var(--space-3);background:none;border:none;font-size:var(--font-size-xs);color:var(--color-text-muted);cursor:pointer;padding:0}._hubLink_1frso_109:hover{color:var(--color-text)}._brand_1frso_47{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-2) var(--space-5) var(--space-6)}._brandLogo_1frso_147{width:36px;height:36px;border-radius:var(--radius-md);background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-primary-dark) 100%);display:flex;align-items:center;justify-content:center;font-size:var(--font-size-lg);font-weight:700;color:#fff;flex-shrink:0;letter-spacing:-.5px}._brandText_1frso_49{display:flex;flex-direction:column;gap:1px}._brandName_1frso_189{font-size:var(--font-size-md);font-weight:600;color:var(--color-text);letter-spacing:-.3px}._brandSub_1frso_203{font-size:var(--font-size-xs);color:var(--color-text-faint);font-weight:400}._nav_1frso_51{display:flex;flex-direction:column;gap:2px;padding:0 var(--space-3);flex:1}._navItem_1frso_51{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-2) var(--space-3);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;color:var(--color-text-muted);transition:background var(--transition-fast),color var(--transition-fast)}._navItem_1frso_51:hover{background:var(--color-surface-alt);color:var(--color-text)}._navItemActive_1frso_267{background:var(--color-primary-subtle);color:var(--color-primary-dark)}._navItemActive_1frso_267 ._navIcon_1frso_277{color:var(--color-primary-dark)}._navIcon_1frso_277{flex-shrink:0;opacity:.7}._navItemActive_1frso_267 ._navIcon_1frso_277{opacity:1}._sidebarFooter_1frso_55{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:var(--space-3) var(--space-4);font-size:var(--font-size-xs);color:var(--color-text-muted);border-top:1px solid var(--color-border);margin-top:auto}._agentInfo_1frso_57{display:flex;align-items:center;gap:var(--space-2);min-width:0;background:none;border:none;padding:0;cursor:pointer;border-radius:var(--radius-sm);transition:opacity var(--transition-fast)}._agentInfo_1frso_57:hover{opacity:.75}._agentName_1frso_59{font-weight:500;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._logoutBtn_1frso_61{font-size:11px;font-weight:500;color:var(--color-text-muted);background:none;border:1px solid var(--color-border);border-radius:var(--radius-sm);padding:2px 8px;cursor:pointer;flex-shrink:0;transition:all var(--transition-fast)}._logoutBtn_1frso_61:hover{color:var(--color-text);border-color:var(--color-text-muted)}._statusDot_1frso_401{width:7px;height:7px;border-radius:var(--radius-full);background:var(--color-success);box-shadow:0 0 0 2px var(--color-success-bg);flex-shrink:0}._main_1frso_421{flex:1;overflow-y:auto;overflow-x:hidden}._mobileHeader_1frso_439,._hamburger_1frso_441,._mobileBrand_1frso_443{display:none}._overlay_1frso_449{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;z-index:199}@media (max-width: 768px){._mobileHeader_1frso_439{display:flex;align-items:center;gap:var(--space-3);height:52px;padding:0 var(--space-4);position:fixed;top:0;left:0;right:0;z-index:100;background:var(--color-surface);border-bottom:1px solid var(--color-border);flex-shrink:0}._hamburger_1frso_441{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;width:36px;height:36px;background:none;border:none;cursor:pointer;padding:6px;border-radius:var(--radius-sm);flex-shrink:0}._hamburger_1frso_441 span{display:block;width:18px;height:2px;background:var(--color-text);border-radius:2px}._mobileBrand_1frso_443{display:block;font-size:var(--font-size-md);font-weight:600;color:var(--color-text)}._sidebar_1frso_17{position:fixed;top:0;left:0;height:100vh;height:100dvh;width:min(280px,80vw);z-index:200;transform:translate(-100%);transition:transform .25s ease;box-shadow:none;overflow-y:auto}._sidebarOpen_1frso_465{transform:translate(0);box-shadow:4px 0 24px #00000026}._collapseBtn_1frso_67{display:none}._main_1frso_421{padding-top:52px}}._shell_rf2am_1{display:flex;height:100vh;overflow:hidden;background:var(--color-bg)}._sidebar_rf2am_8{width:var(--sidebar-width);flex-shrink:0;background:var(--color-surface);border-right:1px solid var(--color-border);display:flex;flex-direction:column;padding:var(--space-4) 0}._back_rf2am_18{align-self:flex-start;margin:0 var(--space-4) var(--space-4);background:none;border:none;font-size:var(--font-size-xs);color:var(--color-text-muted);cursor:pointer;padding:var(--space-1) 0}._back_rf2am_18:hover{color:var(--color-text)}._brand_rf2am_30{display:flex;align-items:center;gap:var(--space-3);padding:0 var(--space-5) var(--space-6)}._brandLogo_rf2am_37{width:36px;height:36px;border-radius:var(--radius-md);background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-primary-dark) 100%);display:flex;align-items:center;justify-content:center;font-size:var(--font-size-lg);font-weight:700;color:#fff;flex-shrink:0}._brandText_rf2am_51{display:flex;flex-direction:column;gap:1px}._brandName_rf2am_52{font-size:var(--font-size-md);font-weight:600;color:var(--color-text)}._brandSub_rf2am_53{font-size:var(--font-size-xs);color:var(--color-text-faint)}._nav_rf2am_55{display:flex;flex-direction:column;gap:2px;padding:0 var(--space-3);flex:1}._navItem_rf2am_63{display:flex;align-items:center;padding:var(--space-2) var(--space-3);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;color:var(--color-text-muted);transition:background var(--transition-fast),color var(--transition-fast)}._navItem_rf2am_63:hover{background:var(--color-surface-alt);color:var(--color-text)}._navItemActive_rf2am_74{background:var(--color-primary-subtle);color:var(--color-primary-dark)}._sidebarFooter_rf2am_76{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:var(--space-3) var(--space-4);border-top:1px solid var(--color-border);margin-top:auto}._agentInfo_rf2am_86{display:flex;align-items:center;gap:var(--space-2);min-width:0}._agentName_rf2am_87{font-size:var(--font-size-xs);font-weight:500;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._logoutBtn_rf2am_96{font-size:11px;font-weight:500;color:var(--color-text-muted);background:none;border:1px solid var(--color-border);border-radius:var(--radius-sm);padding:2px 8px;cursor:pointer;flex-shrink:0}._logoutBtn_rf2am_96:hover{color:var(--color-text);border-color:var(--color-text-muted)}._statusDot_rf2am_109{width:7px;height:7px;border-radius:var(--radius-full);background:var(--color-success);box-shadow:0 0 0 2px var(--color-success-bg);flex-shrink:0}._main_rf2am_118{flex:1;overflow-y:auto;overflow-x:hidden}._mobileHeader_rf2am_124,._hamburger_rf2am_125,._mobileBrand_rf2am_126{display:none}._overlay_rf2am_128{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;z-index:199}@media (max-width: 768px){._mobileHeader_rf2am_124{display:flex;align-items:center;gap:var(--space-3);height:52px;padding:0 var(--space-4);position:fixed;top:0;left:0;right:0;z-index:100;background:var(--color-surface);border-bottom:1px solid var(--color-border)}._hamburger_rf2am_125{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;width:36px;height:36px;background:none;border:none;cursor:pointer;padding:6px}._hamburger_rf2am_125 span{display:block;width:18px;height:2px;background:var(--color-text);border-radius:2px}._mobileBrand_rf2am_126{display:block;font-size:var(--font-size-md);font-weight:600;color:var(--color-text)}._sidebar_rf2am_8{position:fixed;top:0;left:0;height:100dvh;width:min(280px,80vw);z-index:200;transform:translate(-100%);transition:transform .25s ease;overflow-y:auto}._sidebarOpen_rf2am_174{transform:translate(0);box-shadow:4px 0 24px #00000026}._main_rf2am_118{padding-top:52px}}._wrap_1f45b_1{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:var(--space-8);background:var(--color-bg)}._inner_1f45b_10{width:100%;max-width:720px;display:flex;flex-direction:column;gap:var(--space-8)}._head_1f45b_18{display:flex;flex-direction:column;gap:var(--space-2)}._brand_1f45b_24{font-size:var(--font-size-xs);font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--color-text-faint)}._title_1f45b_32{font-size:var(--font-size-3xl);font-weight:700;color:var(--color-text);margin:0}._sub_1f45b_39{font-size:var(--font-size-md);color:var(--color-text-muted);margin:0}._grid_1f45b_45{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-4)}@media (max-width: 620px){._grid_1f45b_45{grid-template-columns:1fr}}._card_1f45b_55{display:flex;flex-direction:column;gap:var(--space-2);text-align:left;padding:var(--space-6);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);cursor:pointer;transition:border-color var(--transition-fast),box-shadow var(--transition-fast)}._card_1f45b_55:hover{border-color:var(--color-primary-light);box-shadow:var(--shadow-md)}._cardTitle_1f45b_73{font-size:var(--font-size-lg);font-weight:700;color:var(--color-text)}._cardDesc_1f45b_79{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.5}._cardGo_1f45b_85{margin-top:var(--space-3);font-size:var(--font-size-sm);font-weight:600;color:var(--color-primary)}._logout_1f45b_92{align-self:flex-start;background:none;border:none;font-size:var(--font-size-sm);color:var(--color-text-muted);text-decoration:underline;cursor:pointer}._logout_1f45b_92:hover{color:var(--color-text)}._page_a2cpk_1{padding:var(--space-8);max-width:960px}._header_a2cpk_13{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:var(--space-8)}._title_a2cpk_27{font-size:var(--font-size-2xl);font-weight:700;letter-spacing:-.5px;color:var(--color-text);line-height:1.2}._subtitle_a2cpk_43{font-size:var(--font-size-sm);color:var(--color-text-muted);margin-top:var(--space-1)}._refreshBtn_a2cpk_55{width:32px;height:32px;display:flex;align-items:center;justify-content:center;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);color:var(--color-text-muted);transition:all var(--transition-fast);flex-shrink:0;margin-top:4px}._refreshBtn_a2cpk_55:hover{background:var(--color-surface-alt);color:var(--color-text);border-color:var(--color-border-strong)}._statsGrid_a2cpk_97{display:grid;grid-template-columns:repeat(3,1fr);gap:var(--space-4);margin-bottom:var(--space-6)}._statCard_a2cpk_111{background:var(--color-surface);border:1px solid var(--color-border);border-left-width:3px;border-radius:var(--radius-lg);padding:var(--space-5);display:grid;grid-template-rows:auto 1fr auto;gap:var(--space-2);box-shadow:var(--shadow-xs);transition:box-shadow var(--transition-fast)}._statCard_a2cpk_111:hover{box-shadow:var(--shadow-sm)}._statIcon_a2cpk_139{color:var(--color-text-faint);line-height:1}._statValue_a2cpk_143{display:block;font-size:32px;font-weight:700;letter-spacing:-1.5px;line-height:1;color:var(--color-text)}._statLabel_a2cpk_161{display:block;font-size:var(--font-size-xs);color:var(--color-text-muted);font-weight:500;text-transform:uppercase;letter-spacing:.6px}._statSub_a2cpk_179{display:block;font-size:var(--font-size-xs);color:var(--color-text-faint);font-weight:400;text-transform:none;letter-spacing:normal;margin-top:-4px}._accent_primary_a2cpk_201{border-left-color:var(--color-primary)}._accent_bot_a2cpk_203{border-left-color:var(--color-status-bot)}._accent_escalated_a2cpk_205{border-left-color:var(--color-status-escalated)}._accent_resolved_a2cpk_207{border-left-color:var(--color-success)}._accent_urgent_a2cpk_209{border-left-color:var(--color-status-urgent)}._accent_whatsapp_a2cpk_211{border-left-color:var(--color-whatsapp-dark)}._accent_instagram_a2cpk_213{border-left-color:var(--color-instagram)}._accent_primary_a2cpk_201 ._statIcon_a2cpk_139{color:var(--color-primary-light)}._accent_bot_a2cpk_203 ._statIcon_a2cpk_139{color:var(--color-status-bot)}._accent_escalated_a2cpk_205 ._statIcon_a2cpk_139{color:var(--color-status-escalated)}._accent_resolved_a2cpk_207 ._statIcon_a2cpk_139{color:var(--color-success)}._accent_urgent_a2cpk_209 ._statIcon_a2cpk_139{color:var(--color-status-urgent)}._accent_whatsapp_a2cpk_211 ._statIcon_a2cpk_139{color:var(--color-whatsapp-dark)}._accent_instagram_a2cpk_213 ._statIcon_a2cpk_139{color:var(--color-instagram)}._rateBar_a2cpk_235{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-4) var(--space-5);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);margin-bottom:var(--space-8);box-shadow:var(--shadow-xs)}._rateLabel_a2cpk_259{font-size:var(--font-size-sm);color:var(--color-text-muted);white-space:nowrap;font-weight:500}._barTrack_a2cpk_273{flex:1;height:6px;background:var(--color-surface-alt);border-radius:var(--radius-full);overflow:hidden}._barFill_a2cpk_289{height:100%;background:var(--color-success);border-radius:var(--radius-full);transition:width .6s ease;min-width:2px}._rateValue_a2cpk_305{font-size:var(--font-size-sm);font-weight:600;color:var(--color-success);min-width:36px;text-align:right}._sectionHead_a2cpk_323{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--space-4)}._sectionTitle_a2cpk_337{font-size:var(--font-size-md);font-weight:600;color:var(--color-text)}._linkBtn_a2cpk_349{font-size:var(--font-size-sm);color:var(--color-primary-light);background:none;border:none;cursor:pointer;font-weight:500;padding:0;transition:color var(--transition-fast)}._linkBtn_a2cpk_349:hover{color:var(--color-primary)}._emptyState_a2cpk_375{display:flex;flex-direction:column;align-items:center;gap:var(--space-3);padding:var(--space-10) var(--space-8);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);text-align:center;box-shadow:var(--shadow-xs)}._emptyIcon_a2cpk_401{font-size:28px}._emptyState_a2cpk_375 p{font-size:var(--font-size-sm);color:var(--color-text-muted);max-width:300px;line-height:1.6}._convList_a2cpk_421{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow-xs)}._convRow_a2cpk_437{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--color-border);width:100%;background:none;border-top:none;border-left:none;border-right:none;text-align:left;transition:background var(--transition-fast);cursor:pointer}._convRow_a2cpk_437:last-child{border-bottom:none}._convRow_a2cpk_437:hover{background:var(--color-surface-alt)}._convAvatar_a2cpk_473{width:32px;height:32px;border-radius:var(--radius-full);background:var(--color-primary-subtle);color:var(--color-primary);font-size:var(--font-size-sm);font-weight:600;display:flex;align-items:center;justify-content:center;flex-shrink:0}._convBody_a2cpk_501{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}._convTop_a2cpk_517{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2)}._convName_a2cpk_531{font-size:var(--font-size-sm);font-weight:500;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._convTime_a2cpk_549{font-size:var(--font-size-xs);color:var(--color-text-faint);flex-shrink:0}._convMsg_a2cpk_561{font-size:var(--font-size-xs);color:var(--color-text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._convBadges_a2cpk_577{display:flex;gap:var(--space-1);flex-shrink:0}._badge_a2cpk_591{font-size:10px;font-weight:600;padding:2px 6px;border-radius:var(--radius-full);white-space:nowrap}._badgeWpp_a2cpk_607{background:var(--color-whatsapp-bg);color:var(--color-whatsapp-dark)}._badgeIg_a2cpk_609{background:var(--color-instagram-bg);color:var(--color-instagram)}._statusBot_a2cpk_613{background:var(--color-status-bot-bg);color:var(--color-status-bot)}._statusEscalated_a2cpk_615{background:var(--color-status-escalated-bg);color:var(--color-status-escalated)}._statusResolved_a2cpk_617{background:var(--color-success-bg);color:var(--color-success)}._statusUrgent_a2cpk_619{background:var(--color-status-urgent-bg);color:var(--color-status-urgent)}._skeleton_a2cpk_625{display:flex;flex-direction:column;gap:var(--space-8)}._skeletonGrid_a2cpk_637{display:grid;grid-template-columns:repeat(3,1fr);gap:var(--space-4)}._skeletonCard_a2cpk_649{height:96px;border-radius:var(--radius-lg);background:var(--color-surface);border:1px solid var(--color-border);animation:_skPulse_a2cpk_1 1.4s ease-in-out infinite}._skeletonList_a2cpk_665{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);overflow:hidden;display:flex;flex-direction:column}._skeletonRow_a2cpk_683{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--color-border);animation:_skPulse_a2cpk_1 1.4s ease-in-out infinite}._skeletonRow_a2cpk_683:last-child{border-bottom:none}._skeletonCircle_a2cpk_703{width:32px;height:32px;border-radius:var(--radius-full);background:var(--color-surface-alt);flex-shrink:0}._skeletonLines_a2cpk_719{flex:1;display:flex;flex-direction:column;gap:var(--space-1)}._skeletonLine_a2cpk_719{height:10px;border-radius:var(--radius-sm);background:var(--color-surface-alt)}@keyframes _skPulse_a2cpk_1{0%,to{opacity:.5}50%{opacity:1}}@media (max-width: 640px){._page_a2cpk_1{padding:var(--space-4)}._statsGrid_a2cpk_97{grid-template-columns:repeat(2,1fr);gap:var(--space-3)}._skeletonGrid_a2cpk_637{grid-template-columns:repeat(2,1fr)}._convBadges_a2cpk_577{display:none}}@media (prefers-reduced-motion: reduce){._skeletonCard_a2cpk_649,._skeletonRow_a2cpk_683{animation:none}._barFill_a2cpk_289{transition:none}}._page_hat8d_1{display:flex;height:100%;overflow:hidden;background:var(--color-bg)}._sidebar_hat8d_17{width:var(--convlist-width);flex-shrink:0;display:flex;flex-direction:column;border-right:1px solid var(--color-border);background:var(--color-surface);overflow:hidden}._sidebarHeader_hat8d_37{padding:var(--space-4) var(--space-4) var(--space-3);border-bottom:1px solid var(--color-border);display:flex;flex-direction:column;gap:var(--space-2);flex-shrink:0}._sidebarTop_hat8d_55{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2)}._viewingAs_hat8d_71{display:flex;gap:4px}._agentToggle_hat8d_81{background:none;border:1px solid var(--color-border);border-radius:var(--radius-full);padding:2px 10px;font-size:11px;font-weight:500;color:var(--color-text-muted);cursor:pointer;transition:all var(--transition-fast)}._agentToggle_hat8d_81:hover{border-color:var(--color-primary-light);color:var(--color-primary-dark)}._agentToggleActive_hat8d_105{background:var(--color-primary);border-color:var(--color-primary);color:#fff}._sidebarTitle_hat8d_117{font-size:var(--font-size-lg);font-weight:700;letter-spacing:-.3px;color:var(--color-text)}._searchInput_hat8d_131{width:100%;height:32px;padding:0 var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);outline:none;transition:border-color var(--transition-fast),background var(--transition-fast)}._searchInput_hat8d_131:focus{border-color:var(--color-primary-light);background:var(--color-surface)}._chips_hat8d_165{display:flex;flex-wrap:wrap;gap:var(--space-1)}._filterChip_hat8d_177{background:none;border:1px solid var(--color-border);border-radius:var(--radius-full);padding:2px 10px;font-size:11px;font-weight:500;color:var(--color-text-muted);transition:all var(--transition-fast);cursor:pointer;white-space:nowrap}._filterChip_hat8d_177:hover{border-color:var(--color-primary-light);color:var(--color-primary-dark)}._filterChipActive_hat8d_209{background:var(--color-primary);border-color:var(--color-primary);color:#fff}._convList_hat8d_221{flex:1;overflow-y:auto}._empty_hat8d_231{padding:var(--space-8) var(--space-4);font-size:var(--font-size-sm);color:var(--color-text-muted);text-align:center}._item_hat8d_247{display:block;width:100%;text-align:left;background:none;border:none;border-bottom:1px solid var(--color-border);padding:var(--space-3) var(--space-4);cursor:pointer;transition:background var(--transition-fast)}._item_hat8d_247:hover{background:var(--color-surface-alt)}._itemActive_hat8d_271{background:var(--color-primary-subtle)!important}._itemTop_hat8d_275{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:4px}._itemName_hat8d_291{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text);flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._itemUnread_hat8d_311{background:var(--color-primary);color:#fff;font-size:10px;font-weight:700;border-radius:var(--radius-full);padding:1px 6px;flex-shrink:0}._itemBottom_hat8d_331{display:flex;align-items:center;gap:var(--space-1);margin-bottom:4px}._itemPreview_hat8d_345{font-size:11px;color:var(--color-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._chip_hat8d_165{display:inline-flex;align-items:center;padding:2px 8px;border-radius:var(--radius-full);font-size:10px;font-weight:600;letter-spacing:.2px;white-space:nowrap}._chip_bot_hat8d_383{background:var(--color-status-bot-bg);color:var(--color-status-bot)}._chip_urgent_hat8d_385{background:var(--color-status-urgent-bg);color:var(--color-status-urgent)}._chip_waiting_hat8d_387{background:var(--color-status-waiting-bg);color:var(--color-status-waiting)}._chip_escalated_hat8d_389{background:var(--color-status-escalated-bg);color:var(--color-status-escalated)}._chip_resolved_hat8d_391{background:var(--color-status-resolved-bg);color:var(--color-status-resolved)}._badge_hat8d_397{display:inline-flex;align-items:center;padding:2px 8px;border-radius:var(--radius-full);font-size:10px;font-weight:600;white-space:nowrap}._badge_wpp_hat8d_415{background:var(--color-whatsapp-bg);color:var(--color-whatsapp-dark)}._badge_ig_hat8d_417{background:var(--color-instagram-bg);color:var(--color-instagram)}._thread_hat8d_423{flex:1;display:flex;flex-direction:column;overflow:hidden;min-width:0}._threadEmpty_hat8d_439{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:var(--space-3);color:var(--color-text-muted);font-size:var(--font-size-sm)}._threadEmptyIcon_hat8d_459{font-size:36px;opacity:.4}._threadHeader_hat8d_471{display:flex;flex-direction:column;gap:var(--space-2);padding:var(--space-3) var(--space-5);background:var(--color-surface);border-bottom:1px solid var(--color-border);box-shadow:var(--shadow-xs);flex-shrink:0}._threadHeaderTop_hat8d_493{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);min-width:0}._threadHeaderBottom_hat8d_509{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-2);min-width:0}._threadName_hat8d_525{font-size:var(--font-size-md);font-weight:600;color:var(--color-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0;flex:1}._threadHeaderBadges_hat8d_547{display:flex;gap:var(--space-1);align-items:center;flex-shrink:0}._threadActions_hat8d_561{display:flex;align-items:center;gap:var(--space-2);flex-shrink:0}._agentBadge_hat8d_577{display:inline-flex;align-items:center;padding:2px 8px;border-radius:var(--radius-full);font-size:10px;font-weight:600;background:var(--color-primary-subtle);color:var(--color-primary-dark);white-space:nowrap}._assignBtn_hat8d_603{height:28px;padding:0 var(--space-3);border-radius:var(--radius-sm);font-size:11px;font-weight:600;background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);transition:all var(--transition-fast);cursor:pointer}._assignBtn_hat8d_603:hover:not(:disabled){background:var(--color-primary-subtle);color:var(--color-primary-dark);border-color:var(--color-primary-light)}._assignBtnActive_hat8d_637{background:var(--color-primary-subtle);color:var(--color-primary-dark);border-color:var(--color-primary)}._assignBtn_hat8d_603:disabled{opacity:.5;cursor:not-allowed}._actionBtn_hat8d_651{height:28px;padding:0 var(--space-3);border-radius:var(--radius-sm);font-size:11px;font-weight:600;border:1px solid transparent;transition:all var(--transition-fast);cursor:pointer}._actionBtn_hat8d_651:disabled{opacity:.5;cursor:not-allowed}._actionUrgent_hat8d_675{background:var(--color-status-urgent-bg);color:var(--color-status-urgent);border-color:var(--color-status-urgent)}._actionUrgent_hat8d_675:hover:not(:disabled){background:var(--color-status-urgent);color:#fff}._actionResolve_hat8d_695{background:var(--color-status-resolved-bg);color:var(--color-status-resolved);border-color:var(--color-status-resolved)}._actionResolve_hat8d_695:hover:not(:disabled){background:var(--color-status-resolved);color:#fff}._actionReopen_hat8d_715{background:var(--color-surface-alt);color:var(--color-text-muted);border-color:var(--color-border)}._actionReopen_hat8d_715:hover:not(:disabled){background:var(--color-surface-hover)}._modeBtn_hat8d_731{height:28px;padding:0 var(--space-3);border-radius:var(--radius-sm);font-size:11px;font-weight:600;background:var(--color-primary-subtle);color:var(--color-primary-dark);border:1px solid var(--color-primary-light);transition:all var(--transition-fast);cursor:pointer}._modeBtn_hat8d_731:hover:not(:disabled){background:var(--color-primary-bg);border-color:var(--color-primary)}._modeBtn_hat8d_731:disabled{opacity:.5;cursor:not-allowed}._modeBtnHuman_hat8d_767{background:var(--color-status-escalated-bg);color:var(--color-status-escalated);border-color:var(--color-status-escalated)}._modeBtnHuman_hat8d_767:hover:not(:disabled){background:var(--color-status-escalated);color:#fff}._messages_hat8d_789{flex:1;overflow-y:auto;padding:var(--space-6);display:flex;flex-direction:column;gap:var(--space-3);background:var(--color-bg)}._noMessages_hat8d_809{text-align:center;color:var(--color-text-faint);font-size:var(--font-size-sm);margin-top:var(--space-8)}._msg_hat8d_823{display:flex;flex-direction:column;max-width:68%;gap:3px}._msgUser_hat8d_835{align-self:flex-start;align-items:flex-start}._msgBot_hat8d_837{align-self:flex-end;align-items:flex-end}._msgBubble_hat8d_841{padding:var(--space-3) var(--space-4);border-radius:var(--radius-lg);font-size:var(--font-size-sm);line-height:1.55;white-space:pre-wrap;word-break:break-word}._msgUser_hat8d_835 ._msgBubble_hat8d_841{background:var(--color-surface);color:var(--color-text);border:1px solid var(--color-border);border-bottom-left-radius:var(--radius-sm);box-shadow:var(--shadow-xs)}._msgBot_hat8d_837 ._msgBubble_hat8d_841{background:var(--color-primary);color:#fff;border-bottom-right-radius:var(--radius-sm)}._msgReplyQuote_hat8d_883{display:flex;flex-direction:column;gap:1px;padding:4px var(--space-2);margin-bottom:var(--space-1);border-left:3px solid currentColor;border-radius:var(--radius-sm);background:#7f7f7f26;opacity:.85}._msgReplyQuoteFrom_hat8d_905{font-size:10px;font-weight:600}._msgReplyQuoteText_hat8d_913{font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._msgMeta_hat8d_927{font-size:10px;color:var(--color-text-faint);padding:0 var(--space-1)}._botFooter_hat8d_941{display:flex;align-items:center;justify-content:center;gap:var(--space-2);padding:var(--space-3) var(--space-6);background:var(--color-primary-subtle);border-top:1px solid var(--color-primary-bg);flex-shrink:0}._botFooterDot_hat8d_961{width:6px;height:6px;border-radius:50%;background:var(--color-status-resolved);animation:_pulse_hat8d_1 2s infinite}._botFooterText_hat8d_975{font-size:11px;color:var(--color-primary-dark);font-weight:500}@keyframes _pulse_hat8d_1{0%,to{opacity:1}50%{opacity:.35}}._replyForm_hat8d_999{flex-shrink:0;border-top:1px solid var(--color-border);background:var(--color-surface)}._replyHumanBadge_hat8d_1011{padding:var(--space-2) var(--space-5);background:var(--color-status-escalated-bg);font-size:11px;color:var(--color-status-escalated);font-weight:500;text-align:center}._replyRow_hat8d_1029{display:flex;align-items:flex-end;gap:var(--space-3);padding:var(--space-3) var(--space-5)}._replyInput_hat8d_1043{flex:1;border:1px solid var(--color-border);border-radius:var(--radius-md);padding:var(--space-2) var(--space-3);font-size:var(--font-size-sm);font-family:inherit;color:var(--color-text);background:var(--color-surface-alt);resize:none;outline:none;line-height:1.5;transition:border-color var(--transition-fast),background var(--transition-fast)}._replyInput_hat8d_1043:focus{border-color:var(--color-primary-light);background:var(--color-surface)}._replyBtn_hat8d_1081{height:36px;padding:0 var(--space-5);background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;transition:background var(--transition-fast);flex-shrink:0;cursor:pointer}._msgAdmin_hat8d_1107{align-self:flex-end;align-items:flex-end}._msgAdmin_hat8d_1107 ._msgBubble_hat8d_841{background:#ede9fe;color:#5b21b6;border-bottom-right-radius:var(--radius-sm)}._profilePanel_hat8d_1123{width:240px;flex-shrink:0;border-left:1px solid var(--color-border);background:var(--color-surface);display:flex;flex-direction:column;overflow-y:auto}._profileHeader_hat8d_1143{display:flex;align-items:center;justify-content:space-between;padding:var(--space-4) var(--space-4);border-bottom:1px solid var(--color-border);flex-shrink:0}._profileTitle_hat8d_1161{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.5px}._profileSection_hat8d_1177{padding:var(--space-4);border-bottom:1px solid var(--color-border);display:flex;flex-direction:column;gap:var(--space-2)}._profileSectionTitle_hat8d_1193{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.4px;margin-bottom:var(--space-1)}._profileRow_hat8d_1211{display:flex;justify-content:space-between;align-items:baseline;gap:var(--space-2)}._profileKey_hat8d_1225{font-size:var(--font-size-xs);color:var(--color-text-muted);flex-shrink:0}._profileVal_hat8d_1237{font-size:var(--font-size-xs);color:var(--color-text);text-align:right;word-break:break-all}._profileEmpty_hat8d_1251{font-size:var(--font-size-xs);color:var(--color-text-muted);padding:var(--space-4);text-align:center}._notesInput_hat8d_1267{width:100%;padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-xs);font-family:inherit;background:var(--color-surface-alt);color:var(--color-text);resize:vertical;outline:none;line-height:1.5;transition:border-color var(--transition-fast)}._notesInput_hat8d_1267:focus{border-color:var(--color-primary-light)}._saveNotesBtn_hat8d_1299{width:100%;padding:var(--space-2) 0;background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);font-size:var(--font-size-xs);font-weight:600;cursor:pointer;transition:background var(--transition-fast)}._saveNotesBtn_hat8d_1299:hover:not(:disabled){background:var(--color-primary-dark)}._saveNotesBtn_hat8d_1299:disabled{opacity:.5;cursor:not-allowed}._itemLabels_hat8d_1331{display:flex;flex-wrap:wrap;gap:3px;margin-top:3px}._labelChipSmall_hat8d_1345{display:inline-flex;align-items:center;padding:1px 6px;border-radius:var(--radius-full);font-size:10px;font-weight:600;border:1px solid;white-space:nowrap}._labelsRow_hat8d_1367{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-1);margin-top:4px}._labelChip_hat8d_1345{display:inline-flex;align-items:center;gap:3px;padding:2px 8px;border-radius:var(--radius-full);font-size:11px;font-weight:600;border:1px solid;white-space:nowrap}._labelChipRemove_hat8d_1407{background:none;border:none;font-size:14px;line-height:1;cursor:pointer;padding:0;color:inherit;opacity:.6}._labelChipRemove_hat8d_1407:hover{opacity:1}._labelAddWrap_hat8d_1431{position:relative}._labelAddBtn_hat8d_1439{background:none;border:1px dashed var(--color-border);border-radius:var(--radius-full);padding:2px 8px;font-size:11px;font-weight:500;color:var(--color-text-muted);cursor:pointer;transition:all var(--transition-fast)}._labelAddBtn_hat8d_1439:hover{border-color:var(--color-primary-light);color:var(--color-primary-dark)}._labelDropdown_hat8d_1465{position:absolute;top:calc(100% + 4px);left:0;z-index:50;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);box-shadow:var(--shadow-md);min-width:160px;overflow:hidden}._labelDropItem_hat8d_1491{display:flex;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-2) var(--space-3);background:none;border:none;font-size:var(--font-size-sm);color:var(--color-text);cursor:pointer;text-align:left;transition:background var(--transition-fast)}._labelDropItem_hat8d_1491:hover{background:var(--color-surface-alt)}._labelDropDot_hat8d_1523{width:10px;height:10px;border-radius:50%;flex-shrink:0}._labelDropEmpty_hat8d_1537{display:block;padding:var(--space-2) var(--space-3);font-size:var(--font-size-xs);color:var(--color-text-muted)}._labelSelect_hat8d_1553{width:100%;height:32px;padding:0 var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);outline:none;cursor:pointer;transition:border-color var(--transition-fast)}._labelSelect_hat8d_1553:focus{border-color:var(--color-primary-light)}._itemTopRight_hat8d_1585{display:flex;align-items:center;gap:4px;flex-shrink:0}._itemAge_hat8d_1599{font-size:10px;color:var(--color-text-faint)}._replyInputWrap_hat8d_1611{flex:1;position:relative;display:flex;flex-direction:column}._qrWrap_hat8d_1625{position:absolute;bottom:calc(100% + 4px);right:0;z-index:50}._qrBtn_hat8d_1639{background:var(--color-surface-alt);border:1px solid var(--color-border);border-radius:var(--radius-sm);font-size:14px;line-height:1;width:28px;height:28px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all var(--transition-fast);position:absolute;right:var(--space-2);bottom:var(--space-2)}._qrBtn_hat8d_1639:hover{background:var(--color-primary-subtle);border-color:var(--color-primary-light)}._qrDropdown_hat8d_1677{position:absolute;bottom:36px;right:0;z-index:50;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);box-shadow:var(--shadow-md);min-width:260px;max-width:360px;max-height:260px;overflow-y:auto}._qrDropItem_hat8d_1707{display:flex;flex-direction:column;gap:2px;width:100%;padding:var(--space-2) var(--space-3);background:none;border:none;border-bottom:1px solid var(--color-border);text-align:left;cursor:pointer;transition:background var(--transition-fast)}._qrDropItem_hat8d_1707:last-child{border-bottom:none}._qrDropItem_hat8d_1707:hover{background:var(--color-surface-alt)}._qrDropTitle_hat8d_1739{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text);display:flex;align-items:center;gap:var(--space-2)}._qrDropShortcut_hat8d_1757{font-family:monospace;font-size:11px;background:var(--color-primary-subtle);color:var(--color-primary-dark);border-radius:var(--radius-sm);padding:0 4px;font-weight:700}._qrDropText_hat8d_1777{font-size:var(--font-size-xs);color:var(--color-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._slashDropdown_hat8d_1795{position:absolute;bottom:calc(100% + 4px);left:0;right:0;z-index:50;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);box-shadow:var(--shadow-md);overflow:hidden}._slashDropItem_hat8d_1821{display:flex;align-items:center;gap:var(--space-3);width:100%;padding:var(--space-2) var(--space-3);background:none;border:none;border-bottom:1px solid var(--color-border);text-align:left;cursor:pointer;transition:background var(--transition-fast)}._slashDropItem_hat8d_1821:last-child{border-bottom:none}._slashDropItem_hat8d_1821:hover{background:var(--color-surface-alt)}._slashDropShortcut_hat8d_1853{font-family:monospace;font-size:12px;font-weight:700;background:var(--color-primary-subtle);color:var(--color-primary-dark);border-radius:var(--radius-sm);padding:1px 6px;flex-shrink:0}._slashDropTitle_hat8d_1875{font-size:var(--font-size-sm);color:var(--color-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._newConvBtn_hat8d_1893{background:none;border:1px solid var(--color-border);border-radius:var(--radius-md);color:var(--color-text-muted);font-size:18px;line-height:1;width:28px;height:28px;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;transition:all var(--transition-fast)}._newConvBtn_hat8d_1893:hover{background:var(--color-surface-alt);color:var(--color-text);border-color:var(--color-primary-light)}._newConvOverlay_hat8d_1929{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:200;padding:var(--space-6)}._newConvModal_hat8d_1951{background:var(--color-surface);border-radius:var(--radius-xl);width:100%;max-width:520px;box-shadow:var(--shadow-xl);overflow:hidden}._newConvModalHeader_hat8d_1969{display:flex;align-items:center;justify-content:space-between;padding:var(--space-5) var(--space-6);border-bottom:1px solid var(--color-border)}._newConvModalTitle_hat8d_1985{font-size:var(--font-size-md);font-weight:700;color:var(--color-text)}._newConvCloseBtn_hat8d_1997{background:none;border:none;font-size:22px;line-height:1;color:var(--color-text-muted);cursor:pointer;padding:0;transition:color var(--transition-fast)}._newConvCloseBtn_hat8d_1997:hover{color:var(--color-text)}._newConvForm_hat8d_2021{padding:var(--space-6);display:flex;flex-direction:column;gap:var(--space-4)}._newConvRow_hat8d_2035{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-4)}._newConvField_hat8d_2047{display:flex;flex-direction:column;gap:var(--space-1)}._newConvLabel_hat8d_2059{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.4px}._newConvInput_hat8d_2075,._newConvSelect_hat8d_2075{height:38px;padding:0 var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);outline:none;transition:border-color var(--transition-fast)}._newConvInput_hat8d_2075:focus,._newConvSelect_hat8d_2075:focus{border-color:var(--color-primary-light)}._newConvHint_hat8d_2101{font-size:var(--font-size-xs);color:var(--color-text-muted);margin:0;padding:var(--space-2) 0}._newConvPreview_hat8d_2115{background:var(--color-surface-alt);border:1px solid var(--color-border);border-radius:var(--radius-md);padding:var(--space-3)}._newConvPreviewText_hat8d_2129{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.5;display:block}._newConvParamsGroup_hat8d_2143{display:flex;flex-direction:column;gap:var(--space-2)}._newConvParamRow_hat8d_2155{display:flex;flex-direction:column;gap:var(--space-1)}._newConvParamLabel_hat8d_2167{font-size:var(--font-size-xs);color:var(--color-text-muted);font-family:monospace}._newConvError_hat8d_2179{font-size:var(--font-size-xs);color:var(--color-status-urgent);margin:0}._newConvFooter_hat8d_2191{display:flex;justify-content:flex-end;gap:var(--space-3);padding-top:var(--space-2)}._newConvCancelBtn_hat8d_2205{height:38px;padding:0 var(--space-5);background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:all var(--transition-fast)}._newConvCancelBtn_hat8d_2205:hover{background:var(--color-surface-hover);color:var(--color-text)}._newConvSubmitBtn_hat8d_2233{height:38px;padding:0 var(--space-5);background:var(--color-text);color:var(--color-surface);border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:opacity var(--transition-fast)}._newConvSubmitBtn_hat8d_2233:hover:not(:disabled){opacity:.85}._dispatchActions_hat8d_2263{display:flex;align-items:center;gap:var(--space-1);flex-wrap:wrap}._dispatchBtn_hat8d_2277{height:26px;padding:0 var(--space-3);border-radius:var(--radius-sm);font-size:11px;font-weight:600;background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);transition:all var(--transition-fast);cursor:pointer;white-space:nowrap}._dispatchBtn_hat8d_2277:hover:not(:disabled){background:var(--color-primary-subtle);color:var(--color-primary-dark);border-color:var(--color-primary-light)}._dispatchBtn_hat8d_2277:disabled{opacity:.5;cursor:not-allowed}._agentSelect_hat8d_2315{height:26px;padding:0 var(--space-2);border-radius:var(--radius-sm);border:1px solid var(--color-border);background:var(--color-surface);color:var(--color-text);font-size:var(--font-size-xs);cursor:pointer}._agentSelect_hat8d_2315:disabled{opacity:.5;cursor:not-allowed}._dispatchBtnActive_hat8d_2337{background:var(--color-primary-subtle);color:var(--color-primary-dark);border-color:var(--color-primary)}._dispatchBotBtn_hat8d_2347._dispatchBtnActive_hat8d_2337{background:#f0fdf4;color:#16a34a;border-color:#16a34a}._dispatchUrgentBtn_hat8d_2357{background:var(--color-status-urgent-bg);color:var(--color-status-urgent);border-color:var(--color-status-urgent)}._dispatchUrgentBtn_hat8d_2357:hover:not(:disabled){background:var(--color-status-urgent);color:#fff}._msgMedia_hat8d_2379{max-width:260px;max-height:200px;border-radius:var(--radius-md);display:block;object-fit:contain;cursor:zoom-in}._lightboxOverlay_hat8d_2399{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000bf;display:flex;align-items:center;justify-content:center;z-index:500;padding:var(--space-6)}._lightboxContent_hat8d_2421{display:flex;flex-direction:column;align-items:center;gap:var(--space-3);max-width:90vw;max-height:90vh}._lightboxImg_hat8d_2439{max-width:90vw;max-height:78vh;object-fit:contain;border-radius:var(--radius-md);box-shadow:0 8px 32px #0006}._lightboxActions_hat8d_2455{display:flex;gap:var(--space-3)}._lightboxBtn_hat8d_2465{height:36px;padding:0 var(--space-4);background:var(--color-surface);color:var(--color-text);border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:background var(--transition-fast)}._lightboxBtn_hat8d_2465:hover{background:var(--color-surface-alt)}._msgAudio_hat8d_2493{width:240px;height:36px;display:block}._msgAudioWrap_hat8d_2505{display:flex;flex-direction:column;gap:var(--space-1)}._msgTranscript_hat8d_2517{margin:0;padding:var(--space-2) var(--space-3);background:var(--color-surface-alt);border:1px solid var(--color-border);border-radius:var(--radius-md);max-width:260px;font-size:var(--font-size-sm);color:var(--color-text)}._transcribeBtn_hat8d_2539{align-self:flex-start;padding:3px 10px;background:#fff;border:1px solid var(--color-border);border-radius:var(--radius-sm);color:var(--color-primary);font-size:11px;cursor:pointer}._transcribeBtn_hat8d_2539:hover:not(:disabled){background:var(--color-surface-alt)}._transcribeBtn_hat8d_2539:disabled{opacity:.6;cursor:default}._msgTranscribeError_hat8d_2579{margin:0;font-size:11px;color:#dc2626}._msgVideo_hat8d_2591{max-width:260px;max-height:180px;border-radius:var(--radius-md);display:block}._msgDocument_hat8d_2605{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-2) var(--space-3);background:var(--color-surface-alt);border:1px solid var(--color-border);border-radius:var(--radius-md);max-width:260px}._msgDocumentIcon_hat8d_2627{font-size:var(--font-size-lg);flex-shrink:0}._msgDocumentOpen_hat8d_2631{flex:1;color:var(--color-primary);font-size:var(--font-size-sm);font-weight:600;text-decoration:none}._msgDocumentOpen_hat8d_2631:hover{text-decoration:underline}._msgDocumentDownload_hat8d_2649{flex-shrink:0;width:26px;height:26px;border:none;background:none;color:var(--color-text-muted);cursor:pointer;border-radius:var(--radius-sm);font-size:var(--font-size-sm)}._msgDocumentDownload_hat8d_2649:hover{background:var(--color-surface);color:var(--color-text)}._mediaFileInput_hat8d_2677{display:none}._mediaBtn_hat8d_2685{height:36px;width:36px;display:flex;align-items:center;justify-content:center;background:var(--color-surface-alt);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:16px;cursor:pointer;flex-shrink:0;transition:background var(--transition-fast)}._mediaBtn_hat8d_2685:hover:not(:disabled){background:var(--color-surface-hover)}._mediaBtn_hat8d_2685:disabled{opacity:.5;cursor:not-allowed}._summaryHeader_hat8d_2721{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--space-2)}._summaryBtn_hat8d_2735{font-size:11px;padding:2px 8px;border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface-alt);color:var(--color-text-secondary);cursor:pointer;transition:background var(--transition-fast)}._summaryBtn_hat8d_2735:hover:not(:disabled){background:var(--color-surface-hover)}._summaryBtn_hat8d_2735:disabled{opacity:.5;cursor:not-allowed}._summaryText_hat8d_2761{font-size:12px;line-height:1.55;color:var(--color-text);margin:0 0 var(--space-2) 0}._summaryMetrics_hat8d_2775{display:flex;flex-wrap:wrap;gap:4px;margin-bottom:var(--space-1)}._metricChip_hat8d_2789{font-size:11px;padding:2px 7px;border-radius:99px;background:var(--color-surface-alt);border:1px solid var(--color-border);color:var(--color-text-secondary);white-space:nowrap}._summaryTimestamp_hat8d_2809{display:block;font-size:10px;color:var(--color-text-muted, #9ca3af);margin-top:var(--space-1)}._newConvSubmitBtn_hat8d_2233:disabled{opacity:.4;cursor:not-allowed}._chip_bot_archived_hat8d_2829,._chip_archived_hat8d_2831{background:#f3f4f6;color:#6b7280}._urgentFlagBadge_hat8d_2837{display:inline-flex;align-items:center;font-size:10px;font-weight:700;color:var(--color-status-urgent);flex-shrink:0}._insistentBadge_hat8d_2857{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;border-radius:50%;background:#fef3c7;border:1px solid #f59e0b;font-size:9px;flex-shrink:0;title:"Cliente insistente"}._waitTimeBadge_hat8d_2887{font-size:10px;color:var(--color-status-urgent);font-weight:600;flex-shrink:0}._criticalBadge_hat8d_2903{font-size:12px;flex-shrink:0;animation:_criticalPulse_hat8d_1 1.2s ease-in-out infinite}@keyframes _criticalPulse_hat8d_1{0%,to{opacity:1}50%{opacity:.4}}._pendingMsgsBadge_hat8d_2927{font-size:10px;font-weight:600;color:#6366f1;background:#6366f110;border:1px solid #6366f133;border-radius:4px;padding:0 4px;flex-shrink:0;white-space:nowrap}._msgStatus_hat8d_2953{font-size:10px;color:var(--color-text-faint);margin-left:4px}._msgStatusError_hat8d_2963{color:#ef4444;font-weight:600}._msgBubbleError_hat8d_2973{background:#fef2f2!important;color:#991b1b!important;border-color:#fca5a5!important}._retryBtn_hat8d_2985{display:block;margin-top:var(--space-2);padding:3px 10px;background:#fff;border:1px solid #fca5a5;border-radius:var(--radius-sm);color:#dc2626;font-size:11px;font-weight:600;cursor:pointer;transition:all var(--transition-fast)}._retryBtn_hat8d_2985:hover{background:#dc2626;color:#fff;border-color:#dc2626}._windowWarning_hat8d_3025{margin:0 var(--space-5) var(--space-1);padding:var(--space-2) var(--space-3);background:#fef3c7;border:1px solid #f59e0b;border-radius:var(--radius-md);font-size:11px;color:#92400e;font-weight:500;line-height:1.4}._takeOverBtn_hat8d_3051{height:26px;padding:0 var(--space-3);border-radius:var(--radius-sm);font-size:11px;font-weight:700;background:#f0fdf4;color:#16a34a;border:1px solid #16a34a;transition:all var(--transition-fast);cursor:pointer;white-space:nowrap}._takeOverBtn_hat8d_3051:hover:not(:disabled){background:#16a34a;color:#fff}._takeOverBtn_hat8d_3051:disabled{opacity:.5;cursor:not-allowed}._dispatchUnurgentBtn_hat8d_3091{background:var(--color-status-urgent-bg);color:var(--color-status-urgent);border-color:var(--color-status-urgent);text-decoration:line-through;opacity:.8}._dispatchUnurgentBtn_hat8d_3091:hover:not(:disabled){background:var(--color-status-urgent);color:#fff;opacity:1;text-decoration:none}._archivedBanner_hat8d_3121{display:flex;align-items:center;justify-content:center;gap:var(--space-2);padding:var(--space-2) var(--space-5);background:#f3f4f6;border-top:1px solid var(--color-border);flex-shrink:0;font-size:11px;color:#6b7280;font-weight:500}._itemIndicators_hat8d_3151{display:flex;align-items:center;gap:4px;flex-shrink:0}._windowExpiredPanel_hat8d_3167{flex-shrink:0;border-top:2px solid #f59e0b;background:#fffbeb;padding:var(--space-4) var(--space-5);display:flex;flex-direction:column;gap:var(--space-3)}._windowExpiredHeader_hat8d_3187{display:flex;align-items:flex-start;gap:var(--space-3)}._windowExpiredIcon_hat8d_3199{font-size:22px;flex-shrink:0;line-height:1;margin-top:2px}._windowExpiredTitle_hat8d_3213{font-size:var(--font-size-sm);font-weight:700;color:#92400e;margin:0 0 3px}._windowExpiredDesc_hat8d_3227{font-size:var(--font-size-xs);color:#78350f;margin:0;line-height:1.5}._openTemplateSendBtn_hat8d_3241{align-self:flex-start;height:34px;padding:0 var(--space-4);background:#f59e0b;color:#fff;border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:700;cursor:pointer;transition:background var(--transition-fast)}._openTemplateSendBtn_hat8d_3241:hover{background:#d97706}._templateSendForm_hat8d_3271{display:flex;flex-direction:column;gap:var(--space-2);border-top:1px solid #fcd34d;padding-top:var(--space-3)}._templateSendSelect_hat8d_3287{height:36px;padding:0 var(--space-3);border:1px solid #fcd34d;border-radius:var(--radius-md);background:#fff;font-size:var(--font-size-sm);color:var(--color-text);outline:none;cursor:pointer}._templateSendSelect_hat8d_3287:focus{border-color:#f59e0b}._templatePreviewInChat_hat8d_3313{background:#fff;border:1px solid #fcd34d;border-radius:var(--radius-md);padding:var(--space-2) var(--space-3)}._templatePreviewText_hat8d_3327{font-size:var(--font-size-xs);color:var(--color-text-muted);margin:0;line-height:1.5;white-space:pre-wrap}._templateParamRow_hat8d_3343{display:flex;flex-direction:column;gap:3px}._templateParamLabel_hat8d_3355{font-size:var(--font-size-xs);color:#92400e;font-weight:600;font-family:monospace}._templateParamInput_hat8d_3369{height:32px;padding:0 var(--space-2);border:1px solid #fcd34d;border-radius:var(--radius-sm);background:#fff;font-size:var(--font-size-sm);color:var(--color-text);outline:none}._templateParamInput_hat8d_3369:focus{border-color:#f59e0b}._templateSendError_hat8d_3393{font-size:var(--font-size-xs);color:#dc2626;margin:0}._templateSendActions_hat8d_3405{display:flex;align-items:center;justify-content:flex-end;gap:var(--space-2)}._templateSendCancelBtn_hat8d_3419{height:32px;padding:0 var(--space-3);background:none;border:1px solid #fcd34d;border-radius:var(--radius-sm);font-size:var(--font-size-xs);font-weight:600;color:#92400e;cursor:pointer;transition:background var(--transition-fast)}._templateSendCancelBtn_hat8d_3419:hover{background:#fef3c7}._templateSendSubmitBtn_hat8d_3447{height:32px;padding:0 var(--space-4);background:#f59e0b;color:#fff;border:none;border-radius:var(--radius-sm);font-size:var(--font-size-xs);font-weight:700;cursor:pointer;transition:background var(--transition-fast)}._templateSendSubmitBtn_hat8d_3447:hover:not(:disabled){background:#d97706}._templateSendSubmitBtn_hat8d_3447:disabled{opacity:.5;cursor:not-allowed}._noApprovedWarning_hat8d_3479{font-size:var(--font-size-xs);color:#92400e;background:#fef3c7;border:1px solid #fcd34d;border-radius:var(--radius-md);padding:var(--space-2) var(--space-3)}._page_1k558_1{padding:var(--space-8);height:100%;display:flex;flex-direction:column;overflow:hidden}._header_1k558_17{margin-bottom:var(--space-6);flex-shrink:0}._title_1k558_27{font-size:var(--font-size-2xl);font-weight:700;letter-spacing:-.5px;color:var(--color-text)}._subtitle_1k558_41{font-size:var(--font-size-sm);color:var(--color-text-muted);margin-top:var(--space-1)}._layout_1k558_55{display:flex;gap:var(--space-5);flex:1;min-height:0}._configPanel_1k558_71{width:260px;flex-shrink:0;display:flex;flex-direction:column;gap:var(--space-5);overflow-y:auto}._panelSection_1k558_89{display:flex;flex-direction:column;gap:var(--space-2)}._sectionLabel_1k558_101{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.5px}._presets_1k558_117{display:flex;flex-direction:column;gap:var(--space-1)}._presetBtn_1k558_129{display:flex;align-items:center;justify-content:space-between;padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);cursor:pointer;transition:all var(--transition-fast);text-align:left}._presetBtn_1k558_129:hover{background:var(--color-surface-alt)}._presetBtnActive_1k558_159{border-color:var(--color-primary);background:var(--color-primary-soft)}._presetName_1k558_169{font-size:var(--font-size-sm);font-weight:500;color:var(--color-text)}._presetChannel_1k558_181{font-size:10px;font-weight:600;padding:1px 6px;border-radius:var(--radius-full)}._presetChannelWpp_1k558_195{background:var(--color-whatsapp-bg);color:var(--color-whatsapp)}._presetChannelIg_1k558_205{background:var(--color-instagram-bg);color:var(--color-instagram)}._fieldRow_1k558_215{display:flex;flex-direction:column;gap:3px}._fieldLabel_1k558_227{font-size:var(--font-size-xs);color:var(--color-text-muted)}._fieldInput_1k558_237{padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-sm);background:var(--color-surface);color:var(--color-text);font-family:inherit;transition:border-color var(--transition-fast)}._fieldInput_1k558_237:focus{outline:none;border-color:var(--color-primary)}._profileCard_1k558_271{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-3) var(--space-4);display:flex;flex-direction:column;gap:var(--space-2)}._profileRow_1k558_291{display:flex;justify-content:space-between;align-items:baseline;gap:var(--space-2)}._profileKey_1k558_305{font-size:var(--font-size-xs);color:var(--color-text-muted);flex-shrink:0}._profileVal_1k558_317{font-size:var(--font-size-xs);color:var(--color-text);text-align:right;word-break:break-all}._orders_1k558_331{border-top:1px solid var(--color-border);padding-top:var(--space-2);margin-top:var(--space-1)}._ordersTitle_1k558_343{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);margin-bottom:var(--space-2)}._orderItem_1k558_357{display:flex;justify-content:space-between;align-items:center;font-size:var(--font-size-xs);padding:2px 0}._orderNum_1k558_373{color:var(--color-primary-dark);font-weight:500}._orderStatus_1k558_383{color:var(--color-text-muted)}._orderTotal_1k558_391{color:var(--color-text);font-weight:500}._chat_1k558_403{flex:1;display:flex;flex-direction:column;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow-xs);min-height:0}._chatHeader_1k558_427{display:flex;align-items:center;justify-content:space-between;padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--color-border);flex-shrink:0}._chatHeaderInfo_1k558_445{display:flex;align-items:center;gap:var(--space-2)}._chatName_1k558_457{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text)}._chatChannel_1k558_469{font-size:10px;font-weight:600;padding:1px 6px;border-radius:var(--radius-full)}._chatChannelWpp_1k558_483{background:var(--color-whatsapp-bg);color:var(--color-whatsapp)}._chatChannelIg_1k558_493{background:var(--color-instagram-bg);color:var(--color-instagram)}._chatId_1k558_503{font-size:var(--font-size-xs);color:var(--color-text-faint);font-family:monospace}._messages_1k558_517{flex:1;overflow-y:auto;padding:var(--space-5);display:flex;flex-direction:column;gap:var(--space-3)}._empty_1k558_535{margin:auto;text-align:center;font-size:var(--font-size-sm);color:var(--color-text-muted)}._bubble_1k558_549{display:flex;flex-direction:column;max-width:72%}._bubbleUser_1k558_561{align-self:flex-end;align-items:flex-end}._bubbleBot_1k558_571,._bubbleAdmin_1k558_573{align-self:flex-start;align-items:flex-start}._bubbleLabel_1k558_583{font-size:var(--font-size-xs);color:var(--color-text-muted);margin-bottom:3px}._bubbleText_1k558_595{padding:var(--space-3) var(--space-4);border-radius:var(--radius-lg);font-size:var(--font-size-sm);line-height:1.5;white-space:pre-wrap}._bubbleUser_1k558_561 ._bubbleText_1k558_595{background:var(--color-primary);color:#fff;border-bottom-right-radius:var(--radius-sm)}._bubbleBot_1k558_571 ._bubbleText_1k558_595{background:var(--color-surface-alt);color:var(--color-text);border-bottom-left-radius:var(--radius-sm)}._bubbleAdmin_1k558_573 ._bubbleText_1k558_595{background:#ede9fe;color:#5b21b6;border-bottom-left-radius:var(--radius-sm)}._bubbleTime_1k558_647{font-size:10px;color:var(--color-text-faint);margin-top:3px;padding:0 var(--space-1)}._typing_1k558_663{display:flex;align-items:center;gap:4px;padding:var(--space-3) var(--space-4);background:var(--color-surface-alt);border-radius:var(--radius-lg);border-bottom-left-radius:var(--radius-sm)}._typing_1k558_663 span{width:6px;height:6px;border-radius:50%;background:var(--color-text-muted);animation:_typingDot_1k558_1 1.2s infinite}._typing_1k558_663 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var(--transition-fast)}._closeBtn_1cjwi_385:hover{color:var(--color-text)}._modalForm_1cjwi_411{padding:var(--space-6);display:flex;flex-direction:column;gap:var(--space-4)}._modalRow_1cjwi_425{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-4)}._fieldGroup_1cjwi_437{display:flex;flex-direction:column;gap:var(--space-1)}._label_1cjwi_449{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.4px}._shortcutField_1cjwi_465{display:flex;align-items:center;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);overflow:hidden;transition:border-color var(--transition-fast)}._shortcutField_1cjwi_465:focus-within{border-color:var(--color-primary-light)}._shortcutPrefix_1cjwi_487{padding:0 var(--space-2) 0 var(--space-3);font-size:var(--font-size-sm);font-weight:700;color:var(--color-primary-dark);font-family:monospace;flex-shrink:0}._shortcutInput_1cjwi_505{flex:1;height:38px;padding:0 var(--space-3) 0 0;border:none;background:transparent;font-size:var(--font-size-sm);color:var(--color-text);outline:none;font-family:monospace}._input_1cjwi_529{height:38px;padding:0 var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);outline:none;transition:border-color var(--transition-fast)}._input_1cjwi_529:focus{border-color:var(--color-primary-light)}._textarea_1cjwi_555{padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);outline:none;resize:vertical;font-family:inherit;line-height:1.5;transition:border-color var(--transition-fast)}._textarea_1cjwi_555:focus{border-color:var(--color-primary-light)}._error_1cjwi_585{font-size:var(--font-size-xs);color:var(--color-status-urgent);margin:0}._modalFooter_1cjwi_597{display:flex;justify-content:flex-end;gap:var(--space-3);padding-top:var(--space-2)}._cancelBtn_1cjwi_611{height:38px;padding:0 var(--space-5);background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:all var(--transition-fast)}._cancelBtn_1cjwi_611:hover{background:var(--color-surface-hover);color:var(--color-text)}._createBtn_1cjwi_639{height:38px;padding:0 var(--space-5);background:var(--color-text);color:var(--color-surface);border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:opacity var(--transition-fast)}._createBtn_1cjwi_639:hover:not(:disabled){opacity:.85}._createBtn_1cjwi_639:disabled{opacity:.4;cursor:not-allowed}._page_11e4s_1{display:flex;flex-direction:column;height:100%;background:var(--color-bg)}._header_11e4s_15{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);padding:var(--space-6) var(--space-8) var(--space-4);border-bottom:1px solid var(--color-border);background:var(--color-surface);flex-shrink:0}._headerActions_11e4s_37{display:flex;gap:var(--space-2);flex-shrink:0}._title_11e4s_49{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text);margin:0 0 var(--space-1)}._subtitle_11e4s_63{font-size:var(--font-size-sm);color:var(--color-text-muted);margin:0;max-width:560px}._newBtn_11e4s_77{height:38px;padding:0 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var(--space-4);vertical-align:middle;text-align:right;width:40px}._nameBadge_11e4s_269{display:inline-flex;align-items:center;background:var(--color-primary-subtle);color:var(--color-primary-dark);border:1px solid var(--color-primary-light);border-radius:var(--radius-sm);padding:2px 8px;font-size:12px;font-weight:600;font-family:monospace;white-space:nowrap}._displayName_11e4s_297{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text)}._meta_11e4s_309{font-size:var(--font-size-sm);color:var(--color-text-muted)}._catBadge_11e4s_319{display:inline-flex;align-items:center;border-radius:var(--radius-sm);padding:2px 8px;font-size:11px;font-weight:600;letter-spacing:.3px}._cat_UTILITY_11e4s_337{background:#e8f4ff;color:#1a6ecc}._cat_MARKETING_11e4s_339{background:#fff4e5;color:#b45309}._cat_AUTHENTICATION_11e4s_341{background:#f0fdf4;color:#16a34a}._statusSummary_11e4s_347{display:flex;align-items:center;gap:var(--space-3);flex-wrap:wrap;margin-bottom:var(--space-5);padding:var(--space-3) var(--space-4);background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg)}._statusCount_11e4s_371{display:inline-flex;align-items:center;gap:4px;border-radius:var(--radius-sm);padding:4px 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transparent}._status_APPROVED_11e4s_451{background:#dcfce7;color:#15803d;border-color:#86efac}._status_PENDING_11e4s_453{background:#fff7ed;color:#c2410c;border-color:#fdba74}._status_REJECTED_11e4s_455{background:#fef2f2;color:#dc2626;border-color:#fca5a5}._status_PAUSED_11e4s_457{background:#f1f5f9;color:#64748b;border-color:#cbd5e1}._status_unknown_11e4s_459{background:#f1f5f9;color:#94a3b8;border-color:#e2e8f0}._metaSubmitError_11e4s_463{display:block;font-size:10px;color:#dc2626;margin-top:2px;cursor:help}._preview_11e4s_479{font-size:var(--font-size-sm);color:var(--color-text-muted);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.5}._deleteBtn_11e4s_499{background:none;border:none;color:var(--color-text-muted);font-size:18px;line-height:1;cursor:pointer;padding:0;transition:color var(--transition-fast)}._deleteBtn_11e4s_499:hover{color:var(--color-status-urgent)}._overlay_11e4s_525{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;display:flex;align-items:center;justify-content:center;z-index:200;padding:var(--space-6)}._modal_11e4s_547{background:var(--color-surface);border-radius:var(--radius-xl);width:100%;max-width:600px;box-shadow:var(--shadow-xl);overflow:hidden}._modalHeader_11e4s_565{display:flex;align-items:center;justify-content:space-between;padding:var(--space-5) var(--space-6);border-bottom:1px solid var(--color-border)}._modalTitle_11e4s_581{font-size:var(--font-size-md);font-weight:700;color:var(--color-text)}._closeBtn_11e4s_593{background:none;border:none;font-size:22px;line-height:1;color:var(--color-text-muted);cursor:pointer;padding:0;transition:color var(--transition-fast)}._closeBtn_11e4s_593:hover{color:var(--color-text)}._modalForm_11e4s_617{padding:var(--space-6);display:flex;flex-direction:column;gap:var(--space-4)}._modalRow_11e4s_631{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-4)}._fieldGroup_11e4s_643{display:flex;flex-direction:column;gap:var(--space-1)}._label_11e4s_655{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.4px}._input_11e4s_671,._select_11e4s_671{height:38px;padding:0 var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);outline:none;transition:border-color var(--transition-fast)}._input_11e4s_671:focus,._select_11e4s_671:focus{border-color:var(--color-primary-light)}._textarea_11e4s_697{padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);outline:none;resize:vertical;font-family:inherit;line-height:1.5;transition:border-color var(--transition-fast)}._textarea_11e4s_697:focus{border-color:var(--color-primary-light)}._hint_11e4s_727{font-size:var(--font-size-xs);color:var(--color-text-muted);margin:0}._error_11e4s_739{font-size:var(--font-size-xs);color:var(--color-status-urgent);margin:0}._modalFooter_11e4s_751{display:flex;justify-content:flex-end;gap:var(--space-3);padding-top:var(--space-2)}._cancelBtn_11e4s_765{height:38px;padding:0 var(--space-5);background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:all var(--transition-fast)}._cancelBtn_11e4s_765:hover{background:var(--color-surface-hover);color:var(--color-text)}._createBtn_11e4s_793{height:38px;padding:0 var(--space-5);background:var(--color-text);color:var(--color-surface);border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:opacity var(--transition-fast)}._createBtn_11e4s_793:hover:not(:disabled){opacity:.85}._createBtn_11e4s_793:disabled{opacity:.4;cursor:not-allowed}._page_g4xqo_1{display:flex;flex-direction:column;height:100%;background:var(--color-bg);overflow-y:auto}._header_g4xqo_17{padding:var(--space-6) var(--space-8) var(--space-4);border-bottom:1px solid var(--color-border);background:var(--color-surface);flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:var(--space-4)}._title_g4xqo_39{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text);margin:0}._periodNav_g4xqo_53{display:flex;align-items:center;gap:var(--space-2)}._navBtn_g4xqo_65{width:28px;height:28px;display:flex;align-items:center;justify-content:center;background:var(--color-surface-alt);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:16px;color:var(--color-text-muted);cursor:pointer;transition:all var(--transition-fast);line-height:1}._navBtn_g4xqo_65:hover:not(:disabled){background:var(--color-surface);color:var(--color-text)}._navBtn_g4xqo_65:disabled{opacity:.35;cursor:not-allowed}._periodLabel_g4xqo_117{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text);min-width:140px;text-align:center;text-transform:capitalize}._loading_g4xqo_135{padding:var(--space-8);color:var(--color-text-muted);font-size:var(--font-size-sm)}._grid_g4xqo_147{padding:var(--space-6) var(--space-8);display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:var(--space-4);align-content:start}._card_g4xqo_163{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);overflow:hidden}._cardTotal_g4xqo_177{border-color:var(--color-primary);box-shadow:0 0 0 1px var(--color-primary)}._cardHeader_g4xqo_187{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-4) var(--space-5);border-bottom:1px solid var(--color-border);background:var(--color-surface-alt)}._cardIcon_g4xqo_205{font-size:16px;flex-shrink:0}._cardTitle_g4xqo_215{flex:1;font-size:var(--font-size-sm);font-weight:700;color:var(--color-text)}._cardCost_g4xqo_229{font-size:var(--font-size-sm);font-weight:700;color:var(--color-text);font-variant-numeric:tabular-nums}._cardCostTotal_g4xqo_243{font-size:var(--font-size-base);font-weight:800;color:var(--color-primary);font-variant-numeric:tabular-nums}._cardBody_g4xqo_257{padding:var(--space-4) var(--space-5);display:flex;flex-direction:column;gap:var(--space-2)}._row_g4xqo_271{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);min-height:22px}._rowLabel_g4xqo_287{font-size:var(--font-size-xs);color:var(--color-text-muted);white-space:nowrap}._rowMuted_g4xqo_299 ._rowLabel_g4xqo_287,._rowMuted_g4xqo_299 ._rowValue_g4xqo_301{color:var(--color-text-faint);font-size:11px}._rowValue_g4xqo_301{font-size:var(--font-size-xs);font-weight:600;color:var(--color-text);font-variant-numeric:tabular-nums}._cardNote_g4xqo_325{margin-top:var(--space-1);font-size:11px;color:var(--color-text-faint);font-style:italic}._cardWarning_g4xqo_339{display:flex;flex-direction:column;gap:4px}._cardWarning_g4xqo_339>span:first-child{font-size:var(--font-size-xs);font-weight:600;color:var(--color-status-urgent)}._cardWarnDetail_g4xqo_363{font-size:11px;color:var(--color-text-muted)}._cardWarnDetail_g4xqo_363 code{background:var(--color-surface-alt);border:1px solid var(--color-border);border-radius:3px;padding:0 3px;font-size:11px}._cardLink_g4xqo_389{display:inline-block;margin-top:var(--space-1);font-size:var(--font-size-xs);color:var(--color-primary);text-decoration:none;font-weight:500}._cardLink_g4xqo_389:hover{text-decoration:underline}._errorBanner_g4xqo_415{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);margin:var(--space-6) var(--space-8);padding:var(--space-4) var(--space-5);background:#fef2f2;border:1px solid #fca5a5;border-radius:var(--radius-lg);color:#dc2626;font-size:var(--font-size-sm);font-weight:500}._retryBtn_g4xqo_445{padding:6px 16px;background:#dc2626;color:#fff;border:none;border-radius:var(--radius-md);font-size:var(--font-size-xs);font-weight:600;cursor:pointer;white-space:nowrap;transition:opacity var(--transition-fast);flex-shrink:0}._retryBtn_g4xqo_445:hover{opacity:.85}._page_cbgia_1{display:flex;flex-direction:column;height:100%;background:var(--color-bg)}._loading_cbgia_15{padding:var(--space-8);color:var(--color-text-muted);font-size:var(--font-size-sm)}._header_cbgia_27{padding:var(--space-6) var(--space-8) var(--space-4);border-bottom:1px solid var(--color-border);background:var(--color-surface);display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4)}._title_cbgia_47{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text);margin:0 0 var(--space-1)}._subtitle_cbgia_61{font-size:var(--font-size-sm);color:var(--color-text-muted);margin:0;max-width:560px}._body_cbgia_75{padding:var(--space-6) var(--space-8);display:flex;flex-direction:column;gap:var(--space-5);overflow-y:auto}._form_cbgia_93{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-6);display:flex;flex-direction:column;gap:var(--space-4);max-width:600px}._formTitle_cbgia_115{font-size:var(--font-size-md);font-weight:600;color:var(--color-text);margin:0}._field_cbgia_129{display:flex;flex-direction:column;gap:var(--space-1)}._label_cbgia_141{font-size:var(--font-size-sm);font-weight:500;color:var(--color-text)}._input_cbgia_153,._textarea_cbgia_153{padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);font-family:var(--font-sans);outline:none;transition:border-color var(--transition-fast)}._input_cbgia_153{height:38px}._textarea_cbgia_153{resize:vertical;line-height:1.6}._input_cbgia_153:focus,._textarea_cbgia_153:focus{border-color:var(--color-primary-light)}._hint_cbgia_183{font-size:var(--font-size-xs);color:var(--color-text-faint);margin:0}._error_cbgia_195{font-size:var(--font-size-xs);color:var(--color-status-urgent);margin:0}._formActions_cbgia_207{display:flex;gap:var(--space-3);justify-content:flex-end}._toggleLabel_cbgia_221{display:flex;align-items:center;gap:var(--space-3);font-size:var(--font-size-sm);font-weight:500;color:var(--color-text);cursor:pointer;-webkit-user-select:none;user-select:none}._toggle_cbgia_221{width:40px;height:22px;border-radius:var(--radius-full);background:var(--color-border-strong);position:relative;cursor:pointer;transition:background var(--transition-base);flex-shrink:0}._toggleOn_cbgia_263{background:var(--color-primary)}._toggleThumb_cbgia_265{position:absolute;top:3px;left:3px;width:16px;height:16px;border-radius:50%;background:#fff;transition:transform var(--transition-base);box-shadow:var(--shadow-xs)}._toggleOn_cbgia_263 ._toggleThumb_cbgia_265{transform:translate(18px)}._list_cbgia_293{display:flex;flex-direction:column;gap:var(--space-3)}._empty_cbgia_305{font-size:var(--font-size-sm);color:var(--color-text-muted)}._card_cbgia_315{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-4) var(--space-5);display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4);transition:border-color var(--transition-fast)}._card_cbgia_315:hover{border-color:var(--color-border-strong)}._cardInactive_cbgia_339{opacity:.5}._cardMain_cbgia_343{display:flex;flex-direction:column;gap:var(--space-2);flex:1;min-width:0}._cardHeader_cbgia_359{display:flex;align-items:center;gap:var(--space-3);flex-wrap:wrap}._cardName_cbgia_373{display:flex;align-items:center;gap:var(--space-2);font-size:var(--font-size-md);font-weight:600;color:var(--color-text)}._activeDot_cbgia_391{width:8px;height:8px;border-radius:50%;background:var(--color-border-strong);flex-shrink:0}._activeDotOn_cbgia_405{background:var(--color-success)}._marker_cbgia_409{font-size:var(--font-size-xs);background:var(--color-primary-subtle);color:var(--color-primary);border:1px solid var(--color-primary-bg);padding:2px 8px;border-radius:var(--radius-sm);font-family:Courier New,monospace;white-space:nowrap}._cardDesc_cbgia_431{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.5;margin:0}._cardActions_cbgia_445{display:flex;gap:var(--space-2);flex-shrink:0}._btnPrimary_cbgia_459{height:36px;padding:0 var(--space-4);background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:background var(--transition-fast);white-space:nowrap}._btnPrimary_cbgia_459:hover:not(:disabled){background:var(--color-primary-dark)}._btnPrimary_cbgia_459:disabled{opacity:.5;cursor:not-allowed}._btnSecondary_cbgia_491{height:36px;padding:0 var(--space-4);background:var(--color-surface-alt);color:var(--color-text);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:background var(--transition-fast)}._btnSecondary_cbgia_491:hover{background:var(--color-surface-hover)}._actionBtn_cbgia_519{height:30px;padding:0 var(--space-3);background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-xs);font-weight:500;cursor:pointer;transition:all var(--transition-fast);white-space:nowrap}._actionBtn_cbgia_519:hover{background:var(--color-surface-hover);color:var(--color-text)}._actionBtnDanger_cbgia_547:hover{background:var(--color-error-bg);color:var(--color-error);border-color:var(--color-error)}._actionBtnWarning_cbgia_549:hover{background:var(--color-warning-bg);color:var(--color-warning);border-color:var(--color-warning)}._actionBtnSuccess_cbgia_551:hover{background:var(--color-success-bg);color:var(--color-success);border-color:var(--color-success)}._page_grdmi_1{display:flex;flex-direction:column;height:100%;background:var(--color-bg)}._header_grdmi_15{padding:var(--space-6) var(--space-8) var(--space-4);border-bottom:1px solid var(--color-border);background:var(--color-surface);display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4);flex-shrink:0}._title_grdmi_37{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text);margin:0 0 var(--space-1)}._subtitle_grdmi_51{font-size:var(--font-size-sm);color:var(--color-text-muted);margin:0}._body_grdmi_63{padding:var(--space-6) var(--space-8);display:flex;flex-direction:column;gap:var(--space-5);overflow-y:auto;max-width:800px}._errorBanner_grdmi_81{padding:var(--space-3) var(--space-4);background:var(--color-error-bg);border:1px solid var(--color-error);border-radius:var(--radius-md);font-size:var(--font-size-sm);color:var(--color-error)}._form_grdmi_101{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-6);box-shadow:var(--shadow-xs);display:flex;flex-direction:column;gap:var(--space-4)}._formTitle_grdmi_123{font-size:var(--font-size-md);font-weight:600;color:var(--color-text);margin:0}._fieldRow_grdmi_137{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-4)}._field_grdmi_137{display:flex;flex-direction:column;gap:var(--space-1)}._label_grdmi_161{font-size:var(--font-size-sm);font-weight:500;color:var(--color-text)}._input_grdmi_173{height:38px;padding:0 var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);font-family:var(--font-sans);outline:none;transition:border-color var(--transition-fast)}._input_grdmi_173:focus{border-color:var(--color-primary-light)}._input_grdmi_173:disabled{opacity:.5;cursor:not-allowed}._hint_grdmi_203{font-size:var(--font-size-xs);color:var(--color-text-faint)}._roleCards_grdmi_215{display:grid;grid-template-columns:repeat(3,1fr);gap:var(--space-3)}._roleCard_grdmi_215{display:flex;flex-direction:column;gap:4px;padding:var(--space-3) var(--space-4);border:1.5px solid var(--color-border);border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast)}._roleCard_grdmi_215:hover{border-color:var(--color-border-strong)}._roleCardActive_grdmi_249{border-color:var(--color-primary);background:var(--color-primary-subtle)}._roleCardName_grdmi_253{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text)}._roleCardDesc_grdmi_265{font-size:var(--font-size-xs);color:var(--color-text-muted);line-height:1.4}._formActions_grdmi_277{display:flex;gap:var(--space-3);justify-content:flex-end}._table_grdmi_291{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);overflow:hidden;box-shadow:var(--shadow-xs)}._tableHead_grdmi_307{display:grid;grid-template-columns:2fr 2fr 1.5fr 1fr;gap:var(--space-3);padding:var(--space-2) var(--space-5);background:var(--color-surface-alt);border-bottom:1px solid var(--color-border);font-size:var(--font-size-xs);font-weight:600;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.5px}._tableRow_grdmi_335{display:grid;grid-template-columns:2fr 2fr 1.5fr 1fr;gap:var(--space-3);align-items:center;padding:var(--space-3) var(--space-5);border-bottom:1px solid var(--color-border);transition:background var(--transition-fast)}._tableRow_grdmi_335:last-child{border-bottom:none}._tableRow_grdmi_335:hover{background:var(--color-surface-alt)}._rowMe_grdmi_357,._rowMe_grdmi_357:hover{background:var(--color-primary-subtle)}._userInfo_grdmi_363{display:flex;align-items:center;gap:var(--space-3);min-width:0}._avatar_grdmi_377{width:30px;height:30px;border-radius:var(--radius-full);background:var(--color-primary-subtle);color:var(--color-primary);font-size:var(--font-size-sm);font-weight:600;display:flex;align-items:center;justify-content:center;flex-shrink:0}._userName_grdmi_405{font-size:var(--font-size-sm);font-weight:500;color:var(--color-text);display:flex;align-items:center;gap:var(--space-2);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._youBadge_grdmi_429{font-size:10px;padding:1px 5px;border-radius:var(--radius-full);background:var(--color-primary-bg);color:var(--color-primary-light);font-weight:500;flex-shrink:0}._userEmail_grdmi_449{font-size:var(--font-size-xs);color:var(--color-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._roleCell_grdmi_467{display:flex;align-items:center;gap:var(--space-2);flex-wrap:wrap}._deptTag_grdmi_481{font-size:10px;font-weight:500;padding:3px 8px;border-radius:var(--radius-full);background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);white-space:nowrap}._roleBadge_grdmi_505{display:inline-block;font-size:10px;font-weight:600;padding:3px 8px;border-radius:var(--radius-full);white-space:nowrap}._roleAdmin_grdmi_523{background:var(--color-primary-subtle);color:var(--color-primary)}._roleAtencion_grdmi_525{background:var(--color-status-escalated-bg);color:var(--color-status-escalated)}._roleOperador_grdmi_527{background:var(--color-status-bot-bg);color:var(--color-status-bot)}._rowActions_grdmi_533{display:flex;gap:var(--space-2);justify-content:flex-end}._actionBtn_grdmi_545{height:28px;padding:0 var(--space-3);background:var(--color-surface-alt);color:var(--color-text-muted);border:1px solid var(--color-border);border-radius:var(--radius-sm);font-size:var(--font-size-xs);font-weight:500;cursor:pointer;transition:all var(--transition-fast);white-space:nowrap}._actionBtn_grdmi_545:hover{background:var(--color-surface-hover);color:var(--color-text)}._actionBtnDanger_grdmi_573:hover{background:var(--color-error-bg);color:var(--color-error);border-color:var(--color-error)}._rolesGuide_grdmi_579{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-5) var(--space-6);box-shadow:var(--shadow-xs)}._guideTitle_grdmi_595{font-size:var(--font-size-sm);font-weight:600;color:var(--color-text-muted);margin:0 0 var(--space-4);text-transform:uppercase;letter-spacing:.5px}._guideGrid_grdmi_613{display:flex;flex-direction:column;gap:var(--space-3)}._guideRow_grdmi_617{display:flex;align-items:flex-start;gap:var(--space-3)}._guideDesc_grdmi_629{font-size:var(--font-size-sm);color:var(--color-text-muted);line-height:1.5;padding-top:2px}._btnPrimary_grdmi_645{height:36px;padding:0 var(--space-4);background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:background var(--transition-fast);white-space:nowrap}._btnPrimary_grdmi_645:hover:not(:disabled){background:var(--color-primary-dark)}._btnPrimary_grdmi_645:disabled{opacity:.5;cursor:not-allowed}._btnSecondary_grdmi_677{height:36px;padding:0 var(--space-4);background:var(--color-surface-alt);color:var(--color-text);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:background var(--transition-fast)}._btnSecondary_grdmi_677:hover{background:var(--color-surface-hover)}._skeleton_grdmi_707{display:flex;flex-direction:column}._skRow_grdmi_711{display:flex;align-items:center;gap:var(--space-4);padding:var(--space-3) var(--space-5);border-bottom:1px solid var(--color-border);animation:_skPulse_grdmi_1 1.4s ease-in-out infinite}._skCircle_grdmi_729{width:30px;height:30px;border-radius:var(--radius-full);background:var(--color-surface-alt);flex-shrink:0}._skLine_grdmi_745{height:12px;border-radius:var(--radius-sm);background:var(--color-surface-alt)}@keyframes _skPulse_grdmi_1{0%,to{opacity:.5}50%{opacity:1}}._empty_grdmi_767{font-size:var(--font-size-sm);color:var(--color-text-muted)}._srOnly_grdmi_777{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}@media (max-width: 640px){._header_grdmi_15,._body_grdmi_63{padding:var(--space-4)}._fieldRow_grdmi_137,._roleCards_grdmi_215{grid-template-columns:1fr}._tableHead_grdmi_307{display:none}._tableRow_grdmi_335{grid-template-columns:1fr auto;gap:var(--space-2)}._userEmail_grdmi_449{display:none}}._page_1t41t_4{display:flex;flex-direction:column;height:100%;background:var(--color-bg)}._loading_1t41t_11,._empty_1t41t_12{padding:var(--space-8);color:var(--color-text-muted);font-size:var(--font-size-sm)}._header_1t41t_18{padding:var(--space-6) var(--space-8) var(--space-4);border-bottom:1px solid var(--color-border);background:var(--color-surface);display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4)}._title_1t41t_28{font-size:var(--font-size-xl);font-weight:700;color:var(--color-text);margin:0 0 var(--space-1)}._subtitle_1t41t_35{font-size:var(--font-size-sm);color:var(--color-text-muted);margin:0;max-width:620px}._body_1t41t_42{padding:var(--space-6) var(--space-8);display:flex;flex-direction:column;gap:var(--space-5);overflow-y:auto}._toolbar_1t41t_50{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-3)}._card_1t41t_59{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-5);display:flex;flex-direction:column;gap:var(--space-4)}._cardRow_1t41t_69{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-4)}._cardInactive_1t41t_76{opacity:.55}._cardTitle_1t41t_80{font-size:var(--font-size-md);font-weight:600;color:var(--color-text);margin:0}._cardMeta_1t41t_87{font-size:var(--font-size-xs);color:var(--color-text-faint)}._form_1t41t_94{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-6);display:flex;flex-direction:column;gap:var(--space-4);max-width:720px}._formTitle_1t41t_105{font-size:var(--font-size-md);font-weight:600;color:var(--color-text);margin:0}._grid2_1t41t_112{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-4)}@media (max-width: 640px){._grid2_1t41t_112{grid-template-columns:1fr}}._field_1t41t_122{display:flex;flex-direction:column;gap:var(--space-1)}._label_1t41t_128{font-size:var(--font-size-sm);font-weight:500;color:var(--color-text)}._input_1t41t_134,._textarea_1t41t_135,._select_1t41t_136{padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-alt);font-size:var(--font-size-sm);color:var(--color-text);font-family:var(--font-sans);outline:none;transition:border-color 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tr:last-child td{border-bottom:none}._table_1t41t_218 tbody tr:hover{background:var(--color-surface-alt)}._rowInactive_1t41t_250 td{opacity:.5}._tableWrap_1t41t_252{overflow-x:auto}._btnPrimary_1t41t_258{height:36px;padding:0 var(--space-4);background:var(--color-primary);color:#fff;border:none;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:600;cursor:pointer;transition:background var(--transition-fast);white-space:nowrap}._btnPrimary_1t41t_258:hover:not(:disabled){background:var(--color-primary-dark)}._btnPrimary_1t41t_258:disabled{opacity:.5;cursor:not-allowed}._btnSecondary_1t41t_274{height:36px;padding:0 var(--space-4);background:var(--color-surface-alt);color:var(--color-text);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:background 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#c8c2b8;--color-primary: #343535;--color-primary-dark: #1e1f1f;--color-primary-light: #5c5d5d;--color-primary-subtle: #efece8;--color-primary-bg: #e4e1dc;--color-text: #1c1a18;--color-text-muted: #706860;--color-text-faint: #a8a09a;--color-text-on-primary: #ffffff;--color-status-bot: #3a7fc1;--color-status-bot-bg: #edf4fd;--color-status-urgent: #c44040;--color-status-urgent-bg: #fdf0f0;--color-status-escalated: #7c5cbf;--color-status-escalated-bg: #f3effd;--color-status-resolved: #3d9e6a;--color-status-resolved-bg: #edf7f2;--color-status-waiting: #a08060;--color-status-waiting-bg: #f5f0ea;--color-success: #3d9e6a;--color-success-bg: #edf7f2;--color-warning: #a08060;--color-warning-bg: #f5f0ea;--color-error: #c44040;--color-error-bg: #fdf0f0;--color-whatsapp: #25d366;--color-whatsapp-dark: #128c4e;--color-whatsapp-bg: #edfaf3;--color-instagram: #e1306c;--color-instagram-bg: #fff0f5;--shadow-xs: 0 1px 2px rgba(0, 0, 0, .04);--shadow-sm: 0 1px 4px rgba(0, 0, 0, .06);--shadow-md: 0 4px 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300px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;-webkit-text-size-adjust:100%;scroll-behavior:smooth}body{font-family:var(--font-sans);font-size:var(--font-size-base);color:var(--color-text);background-color:var(--color-bg);line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}a{color:inherit;text-decoration:none}button{cursor:pointer;font-family:inherit}input,textarea,select{font-family:inherit}img,svg{display:block}ul,ol{list-style:none}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--color-border-strong);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--color-text-faint)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}:focus:not(:focus-visible){outline:none}